Legal

Privacy Notice

Last updated: 19 May 2026

1. Who We Are

Pha Wander operates from 64/3 Charoenrat Road, Kut Pong, Mueang Loei, Loei 42000, Thailand. We arrange small-group guided walks and treks in the highland areas of Loei Province. You can reach us at [email protected] or by phone on +66 42 836 571. Our website is at phawander.club.

2. What Data We Collect

When you use our enquiry form, we collect the information you enter: your first name, last name (optional), email address, phone number (optional), and any message you write. If you browse our site, standard server logs may record your IP address, browser type, and the pages visited. We also use cookies and similar technologies — described in section 5 and in our Cookie Statement.

3. How We Use Your Data

We use the information you provide to:

• Respond to your enquiry and arrange a walk or trek with you;
• Send you practical information about your booking (kit lists, meeting points, seasonal notes);
• Improve how our site and services work, based on aggregated usage data.

We do not use your data for automated decision-making or profiling.

4. Legal Basis for Processing

We process your data on the basis of your consent (when you submit an enquiry form) and on our legitimate interest in operating and improving a small tourism business. Applicable local data-protection law in Thailand provides the framework within which we handle personal information. If you would like more detail about that basis in any particular case, please write to us.

5. Cookies & Tracking

Our site uses essential cookies to function and, with your consent, performance and advertising cookies. Full details of which cookies are set, what they do, and how to manage them are in our Cookie Statement. You can update your preferences at any time using the cookie icon at the bottom left of the homepage.

6. Third Parties

We may share anonymised usage data with analytics providers (such as Google Analytics) to help us understand site performance. If advertising pixels are active and you have consented, aggregated data may be passed to advertising platforms. We do not sell personal data to third parties. Service providers who handle data on our behalf are required to protect it.

7. Data Retention

Enquiry messages and contact details are kept for up to two years from the date of last contact, after which they are deleted. Server logs are retained for up to 90 days for security and diagnostic purposes.

8. Your Rights

You may request access to the personal data we hold about you, ask us to correct inaccurate data, request deletion, or withdraw consent for uses based on consent. To exercise any of these rights, write to us at [email protected]. We will respond within a reasonable period. If you are not satisfied with our response, you may raise the matter with the relevant data-protection authority in your jurisdiction.

9. Data Security

We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss, or disclosure. Our site uses HTTPS. Access to stored enquiry data is restricted to staff who need it to follow up with you. No method of transmission over the internet is entirely without risk, but we apply standard protective measures.

10. Children's Data

Our services are not directed at or marketed to people under 18. We do not knowingly collect personal data from children. If you believe a child has submitted data through our site, please contact us and we will remove it promptly.

11. Changes to This Notice

We may update this notice from time to time. The date at the top of this page reflects when it was last revised. If the changes are material, we will note them clearly. Continued use of the site after an update constitutes acknowledgement of the revised notice.

12. Contact

For any questions about this notice or how we handle your data:
[email protected]
+66 42 836 571
64/3 Charoenrat Road, Kut Pong, Mueang Loei, Loei 42000, Thailand